Privacy policy
Sigma X Developments and Consulting · Last updated: April 2026
This Privacy policy explains how Sigma X Developments and Consulting (“we”, “us”, “our”) handles information when you use our website (sigma-x.co.za or our hosted domain), contact us, or use our services. We handle personal information in line with South Africa’s Protection of Personal Information Act (POPIA).
1. Who we are
We provide e-waste management, refurbishment, consulting, and related training services in South Africa. For privacy and POPIA matters, contact: info@sigma-x.co.za.
2. What this policy covers
This policy applies to:
- Visitors to our website;
- People who submit enquiries or forms;
- Clients, suppliers, trainees, and other parties who share personal information with us in a business context.
Third-party websites linked from our site are governed by their own policies.
3. Information we may collect
3.1 You provide directly
- Website “Get started” / contact flows: name, email address, topic of interest, and message content.
- Email or phone: whatever you choose to share in correspondence.
- Contracts and service delivery: billing details, signatories, and operational contacts as needed for the engagement.
3.2 Automatically when you use the website
Our hosting provider or web server may create standard logs (for example IP address, date/time, browser type, pages requested). We use this for security, troubleshooting, and aggregate understanding of traffic — not for profiling individuals unless required for security or legal reasons.
3.3 Cookies and similar technologies
We aim to keep cookie use minimal. If we use essential cookies (e.g. for security or form operation), they are used to make the site function. If we introduce analytics or non-essential cookies, we will update this policy and, where required, obtain consent before placing them.
4. How we use your information
We use personal information to:
- Respond to enquiries and operate our website;
- Provide, invoice, and improve our services;
- Meet legal, regulatory, and professional obligations;
- Protect rights, safety, and the integrity of our systems.
Where POPIA applies, we rely on appropriate legal grounds such as consent (where required), performance of a contract, compliance with applicable laws, or legitimate interests (where permitted).
5. Disclosure of information
We may share information with:
- Trusted service providers who help us host the site, send email, or run our business, under appropriate safeguards;
- Professional advisers when confidential advice is needed;
- Law enforcement or regulators when the law requires.
We do not sell your personal information.
6. International transfers
If any processor stores or processes data outside South Africa, we will ensure POPIA requirements for cross-border flows are addressed (including appropriate safeguards) before transferring personal information.
7. Security
We use reasonable technical and organisational measures suited to the nature of the data we hold. You should also protect your own devices and use secure networks when submitting sensitive information.
8. Retention
We retain information only as long as needed for the purposes collected, including legal or contractual retention periods, then delete or de-identify it where appropriate.
9. Your choices and rights
Under POPIA you may have rights of access, correction, objection, and complaint. To exercise a right or raise a concern, contact us using the details below. You may also contact the Information Regulator (South Africa) if you believe your rights have been infringed.
10. Children
Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children without appropriate authority. If you believe we have received a child’s information in error, contact us and we will take appropriate steps.
11. Changes
We may update this Privacy policy from time to time. The “Last updated” date will reflect changes. We encourage you to review this page periodically.
12. Contact
Questions about this Privacy policy or our privacy practices:
info@sigma-x.co.za